Privacy Policy

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At ExclusiveMe, your privacy is of utmost importance to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data in compliance with the General Data Protection Regulation (GDPR) and other applicable data protection laws in the European Union.

ExclusiveMe is a luxury lifestyle and concierge service provider offering premium experiences, including private travel, exclusive event access, bespoke hospitality, and more. This policy applies to all data collected through our website, mobile apps, services, or direct communication.

We may collect the following personal data:

• Contact information: Name, email, phone number, address
• Identity verification: Passport or ID (for travel and security purposes)
• Payment details: Billing address, card/payment info (processed via secure third parties)
• Booking preferences: Travel, dining, shopping, and hospitality preferences
• Communications: Emails, messages, or phone call records
• Technical data: IP address, browser type, device info, and cookies

We process your data to:

• Provide and manage requested services (bookings, reservations, experiences)
• Communicate with you regarding services or inquiries
• Ensure secure transactions and identity verification
• Personalize your experience based on preferences
• Improve our website, services, and customer experience
• Comply with legal obligations

We only process your data where we have a lawful basis to do so under the GDPR, including:

• Your consent
• Performance of a contract (e.g., bookings or concierge services)
• Compliance with legal obligations
• Our legitimate interests, such as improving services or marketing (where appropriate)

We may share your personal data with:

• Trusted partners and vendors (e.g., private jet operators, hotels, chauffeurs) solely to fulfil your requests
• Payment processors to securely manage transactions
• Legal authorities if required by law or for fraud prevention
• Internal teams on a need-to-know basis for service delivery

We do not sell your data to third parties.

Some of our partners may be located outside the EU. When we transfer your data internationally, we ensure appropriate safeguards (such as Standard Contractual Clauses) are in place to protect your privacy.

Under GDPR, you have the right to:

• Access the personal data we hold about you
• Request correction or deletion of your data
• Withdraw your consent at any time
• Object to or restrict certain processing
• Lodge a complaint with your local data protection authority

To exercise your rights, contact us at: [Insert Email Address]

We retain your data only as long as necessary to fulfill the purposes described, comply with legal obligations, or resolve disputes.

Our website uses cookies to enhance user experience, analyze traffic, and personalize content. You can manage cookie preferences in your browser settings.

If you have any questions about this policy or how your data is handled, please contact:

ExclusiveMe